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Staff Spotlight: 20 Q&A’s by the easy-trim Coffee Machine

Joanne Halliday Customer Service at Easy-TrimAllow for us to introduce you to Joanne Halliday, who is our Customer Service and Sales Administrator here at Easy-Trim.

We stole some time out of her day to give you an insight into the people that keep this place ticking over from day to day.


How would you describe your day job at easy-trim?

My day generally consists of processing sales orders either received direct from customer or ASM’s, Customer Service queries, uploading price lists and filing as well as offering after-sales support.

What gets you out of bed in the morning?

Usually our 3 year old pooch, Kaiser, who I can always rely on him to need the loo at 6am! On the rare occasion that he decides to have a lie in and control his bladder then it is either my alarm clock which wakes me up of my son Jack. He usually wakes me by tapping me on the face requesting if it is time to get up yet, and by that point when I am awake there is no point in attempting to go back to sleep.

Before easy-trim, what was the most unusual or interesting job you’ve ever had and why?

I wouldn’t say it was unusual but I worked in the bathroom industry for 10 years and I have had some very strange bathroom and toilet related conversations over the years…

If you could switch job roles with anyone here, what would you be doing?

It would probably be with one of the marketing ladies, intrigued to see what goes on in the world of marketing!

What do you like the most about your job and what are your biggest challenges?

It’s got to be the people I work with. I would say the biggest challenge is making sure the orders get out on time and that our customers are kept up to date regarding delivery timescales etc.

If you could change one thing right now about your job what would it be?

I wouldn’t change anything in particular about my job…just maybe the location of our office, would be nice to have a window!!

Tell us about your favourite memory to date at easy-trim?

When we did the Cake and Coffee morning for McMillan Cancer Support, everyone put in a massive effort and made some super tasty cakes whilst raising money for an amazing charity!

When you’re not working at easy-trim what do you get up to?

Love socialising with family and friends, random day trips, beach holidays and reading. Nothing extravagant, it’s the small things in life.

What is your biggest achievement in life to date?

A bit of a cliché but it’s got to be my  7 year old son Jack.

What is the most important thing you have learned in the last 5 years?

Never take people for granted and have more patience.

If you could pick anyone, dead or alive to be your life mentor who would it be and why?

It would have to be the legend that is Sir David Attenborough…no explanation needed!

What is your guilty pleasure?

Chocolate…takes every inch of will power to not have a least one bar a day!

If you could learn to do anything what would it be?

I would love to be a professional ice skater.

What is your life motto or personal mantra?

Don’t count the days, make the days count!

Tell us the one thing you hate the most?

Being cold, tired and hangry (I get very grumpy when hungry!!!)

Tell us the one thing you cannot live without?

Vodka…and my family.

What is your hidden talent or party trick?

I honestly don’t have one….I think I can sing but no one else does – haha

If you had to eat one meal, every day for the rest of your life what would it be?

Would have to be steak and veg with peppercorn sauce, yum!!

What three traits best describe you?

  • Happy
  • A Bit Daft
  • Loyal

If you came back as an animal what would you be and why?

Definitely a Lion.

And the coffee is up!

Thank you to Joanne for taking some time out her day to let us have the scoop inside their job at Easy-Trim. Keep your eyes peeled for more staff spotlights: 20 Q&A’s by the easy-trim coffee machine – coming soon! For more information regarding our products and services then please do not hesitate to Contact Us.